The role of an MSP is an important one. MSPs want to help their clients create and maintain a strong security posture – that’s why, as an MSP, your clients come to you with information security problems that need to be fixed, ranging from disaster recovery to risk assessment services. Who finds those problems? Auditors and pen testers. Who determines if those problems are risky gaps in the client’s security posture? Auditors and penetration testers. When your clients go through information security audits for the first time, they should also go through a gap analysis – a process that identifies any operational, reporting, and compliance gaps. Once an organization knows their gaps, they can begin the remediation process. That’s where you come in.
As an MSP, when you’re able to interpret gap analysis results, you can typically find more opportunities to grow your business with that client. How? By fixing the issues found during the gap analysis. Your clients walk away from audits and pen tests with information security problems that need to be fixed. Additionally, by encouraging your clients to undergo security testing and having a recommended vendor, you are seen as their trusted information security advisor. If you can speak from experience and have gone through an information security audit before, that’s even more valuable for your clients. They can trust your experience and be assured that you won’t bring more risk into their environment.
Clients trust you to cover their IT and information security needs – are you not serving them well by not being able to understand a gap analysis report or remediation plan? KirkpatrickPrice is here to educate and empower you to better serve your clients. Let’s take a look at 20 gaps that could be mitigated by the average MSP. Have more questions after reading? Contact us today and we’ll connect you with an expert on MSP services and partnerships.