
CFPB Readiness Series: Consumer Complaint Resolution and Tracking
Do you have a plan in place to track and address consumer complaints? Are you looking for more information on the CFPB’s updated policies about consumer complaints related to debt collection? Are you unsure about what data your organization needs to be tracking? In this webinar, hear Todd Stephenson and Jessie Skibbe answer these questions. What is the CFPB’s Complaint Resolution Process? The CFPB began accepting consumer complaints related to…