PCI Requirement 12.10.5 – Include Alerts from Security Monitoring Systems, Including but Not Limited to Intrusion-Detection, Intrusion-Prevention, Firewalls, and File-Integrity Monitoring Systems

by Randy Bartels / April 5, 2023

 Monitoring Mechanisms in Incident Response Plans PCI Requirement 12.10.5 states that your incident response plan should, “Include alerts from security monitoring systems, including but not limited to intrusion-detection, intrusion-prevention, firewalls, and file-integrity monitoring systems.” We’ve talked about these monitoring mechanisms in PCI Requirement 10 and PCI Requirement 11, but what do they have to do with incident response? The PCI DSS explains, “These monitoring systems are designed to focus…

PCI Requirement 12.10.4 – Provide Appropriate Training to Staff with Security Breach Responsibilities

by Randy Bartels / April 5, 2023

 Training Your Incident Response Team PCI Requirement 12.10.4 requires that your organization provides appropriate training to staff with security breach response responsibilities. One type of training that we recommend is table-top incident response exercises. Experts suggest that participating in table-top exercises to simulate a real-world scenario is the best way to prepare and test your incident response plan. When facilitating these exercises at your organization, be sure that the…

PCI Requirement 12.10.3 – Designate Specific Personnel to Be Available on a 24/7 Basis

by Randy Bartels / April 5, 2023

 24/7 Incident Response Team Even if you’re a small organization, PCI Requirement 12.10.3 requires that you designate specific personnel to be available on a 24/7 basis to respond to alerts. The PCI DSS explains, “Without a trained and readily available incident response team, extended damage to the network could occur, and critical data and systems may become ‘polluted’ by inappropriate handling of the targeted systems. This can hinder the…

PCI Requirement 12.10.2 – Review and Test the Plan at Least Annually

by Randy Bartels / April 5, 2023

 Testing Your Incident Response Plan You must test your incident response plan. What’s the point of the plan if you aren’t sure that it works? Without appropriate testing, major steps or gaps could be missed, which could result in increased exposure during a real incident. PCI requirement 12.10.2 states, “Review and test the plan, including all elements listed in Requirement 12.10.1, at least annually.” To verify compliance with PCI…

PCI Requirement 12.10.1 – Create the Incident Response Plan to Be Implemented in the Event of System Breach

by Randy Bartels / April 5, 2023

 Elements of Your Incident Response Plan To develop a thorough incident response plan, PCI Requirement 12.10.1 lists out the elements that should be included in your plan. At a minimum, your plan should include: Roles, responsibilities, communication, and contact strategies in the event of a compromise including notification of the payment brands Specific incident response procedures Business recovery and continuity procedures Data back-up processes Analysis of legal requirements for…