SightCall Receives SOC 2 Type II Attestation Report

by Sarah Harvey / April 5th, 2018

Independent Audit Verifies SightCall’s Internal Controls and Processes

San Francisco, CA  KirkpatrickPrice announced today that SightCall, a global cloud software company that provides Augmented Reality-powered remote video capabilities to businesses, has received their SOC 2 Type II attestation report. The completion of this engagement provides evidence that SightCall has a strong commitment to deliver high quality services to its clients by demonstrating they have the necessary internal controls and processes in place.

SOC 2 engagements are based on the American Institute of Certified Public Accountant’s (AICPA) Trust Services Criteria. SOC 2 service auditor reports focus on a Service Organization’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system. KirkpatrickPrice’s service auditor report verifies the suitability of the design and operating effectiveness of SightCall’s controls to meet the standards for these criteria.

“At SightCall, we understand that security, transparency and integrity are responsibilities that must be taken seriously,” said Thomas Cottereau, SightCall CEO. “We have partnered with a well trusted, third-party auditor to provide ourselves, and most importantly our customers, with an independent validation of our processes. Our clients can be confident that we are committed to maintaining the most rigorous processes and controls required to ensure the highest level of security.”

“The SOC 2 audit is based on the Trust Services Criteria. SightCall has selected the security principle for the basis of their audit,” said Joseph Kirkpatrick, Managing Partner with KirkpatrickPrice. “SightCall delivers trust-based services to their clients, and by communicating the results of this audit, their clients can be assured of their reliance on SightCall’s controls.”

About SightCall

SightCall is the world’s leading augmented-reality powered video cloud platform, delivering live, remote interactions between business and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years experience in remote video assistance, SightCall helps businesses transform their customer service and field service with the power of augmented reality and live video. For more information, visit www.sightcall.com.

About KirkpatrickPrice, LLC

KirkpatrickPrice is a licensed CPA firm, PCI QSA, and a HITRUST CSF Assessor, registered with the PCAOB, providing assurance services to over 600 clients in more than 48 states, Canada, Asia, and Europe. The firm has over 13 years of experience in information security and compliance assurance by performing assessments, audits, and tests that strengthen information security and internal controls. KirkpatrickPrice most commonly provides advice on SOC 1, SOC 2, HIPAA, HITRUST CSF, PCI DSS, GDPR, ISO 27001, FISMA, and CFPB frameworks. For more information, visit www.kirkpatrickprice.com, follow KirkpatrickPrice on Twitter (@KPAudit), or connect with KirkpatrickPrice on LinkedIn.