Independent Audit Verifies SightCall’s Internal Controls and Processes
San Francisco, CA – KirkpatrickPrice announced today that SightCall, a global cloud software company that empowers businesses with visual support capabilities, has again received its annual SOC 2 Type II attestation report. This attestation provides evidence that SightCall has a strong commitment year-over-year to deliver high quality services to its clients by demonstrating they have the necessary internal controls and processes in place.
SOC 2 engagements are based on the AICPA’s Trust Services Criteria. SOC 2 service auditor reports focus on a service organization’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system. KirkpatrickPrice’s service auditor report verifies the suitability of the design and operating effectiveness of SightCall’s controls to meet the standards for these criteria.
“Securing this attestation reinforces SightCall’s mission as a trusted, reliable and customer-focused organization,” stated Matthieu Piquet, Head of Security and Program Management at SightCall. “Compliance and security are one of our main commitments and are critical to building trust and providing an excellent customer experience. It’s one thing for us to say that our security and processes meet and exceed industry standards. It’s another to provide independent verification from an expert. This is why we choose KirkpatrickPrice to perform our SOC 2 Type II audits.”
“The SOC 2 audit is based on the Trust Services Criteria,” said Joseph Kirkpatrick, President of KirkpatrickPrice. “SightCall delivers trust-based services to their clients, and by communicating the results of this audit, their clients can be assured of their reliance on SightCall’s security and controls.”
SightCall is a global video cloud platform with a decade of experience enabling visual support interactions for enterprises in over 90 countries around the world. Enhanced by Augmented Reality (AR) and Artificial Intelligence (AI), the visual support technology digitally transforms service organizations, notably improving first time fix rates, decreasing truck rolls and increasing NPS. SightCall is headquartered in San Francisco with offices in NYC, Boston, Paris, London, Frankfurt and Singapore. For more information, visit: www.sightcall.com, follow SightCall on Twitter (@SightCall) or connect with SightCall on LinkedIn.
KirkpatrickPrice is a licensed CPA firm, PCI QSA, and a HITRUST CSF Assessor, registered with the PCAOB, providing assurance services to over 800 clients in more than 48 states, Canada, Asia, and Europe. The firm has more than a decade of experience in information security and compliance assurance by performing assessments, audits, and tests that strengthen information security and internal controls. KirkpatrickPrice most commonly provides advice on SOC 1, SOC 2, PCI DSS, HIPAA, HITRUST CSF, GDPR, ISO 27001, FISMA, and CFPB frameworks. For more information, visit www.kirkpatrickprice.com, follow KirkpatrickPrice on Twitter (@KPAudit), or connect with KirkpatrickPrice on LinkedIn.