Behind the Firewall ft. Suzette Corley

by Morgan Prost / May 22nd, 2026

A breach notification policy doesn’t have to be complex, but it does have to exist.

During a recent privacy audit, one of our auditors, Suzette Corley, asked a simple question: “What’s your breach notification process?”

The answer? Silence. Followed by: “We’d figure it out if something happened.”

That’s more common than you think. Many companies assume they’ll improvise when a breach occurs. But when the clock starts ticking, improvisation becomes expensive. In some states, failing to notify within the required timeframe can cost $750 per record, per incident. Not to mention the reputational damage that comes with…

Breach notification is a lifeline. Without a clear policy, teams scramble. Legal doesn’t know who to call. Compliance doesn’t know what to report. Regulators don’t get notified. And the business bleeds time, money, and trust.

A strong policy doesn’t need to be complex. It can start with:

✔ Who gets notified (legal, regulators, internal teams)

✔ A simple escalation path (“Internal person calls external person”)

✔ A checklist of actions

✔ Regular drills—just like a fire evacuation

Because when a breach hits, clarity beats chaos. Every second counts.

One missing policy can turn a manageable incident into a multimillion-dollar disaster.